Go paper-free
Amend paper-free preferences for your statements and correspondence.
If you make an extra payment, we may still collect your Direct Debit in full.
We'll take it step by step.
1. Log in and select Pay Credit Card. You'll find this on your current account summary.
2. Select Make a one-off payment. Then select 'Pay Credit Card'.
3. Select Debit Card from another UK bank. Then enter the amount you wish to pay and press continue.
4. Enter your debit card details. Then check the details before submitting for approval.
5. All done. Once approved you will receive confirmation and the approximate amount of time it will take to update your balance.
1. Log in and select Pay & transfer. You'll find this at the bottom of your app screen.
2. Select the account to pay from. Then find the credit card account you wish to pay by selecting To.
3. Enter the amount. Then check the details before selecting Confirm.
4. Enter your debit card details. Then check the details before submitting for approval. If you wish to save these details for future use, just tick the box when prompted.
5. All done. Once approved you will receive confirmation and the approximate amount of time it will take to update your balance.
If you're not registered for Internet Banking, you can visit us in branch or call us. You can also pay by post.
You’ll need your 16-digit credit card number if you call us.
Just be aware, your change may apply to a future payment, rather than the next one, depending on when you make your request.