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Bank account help
If you need help with an existing or new bank account, call us 0345 721 3141 or +44 131 337 4218 if you’re outside of the UK.
Lines are open 8am to 6pm, 7 days a week and closed on bank holidays.
Silver Account
If you need help with your Silver Account, call us on 0345 602 0201 or +44 (0) 131 333 0032 from outside the UK.
Lines are open 24 hours a day, 7 days a week.
If you’re abroad and need assistance, you can call Allianz Assistance 24-hour helpline on +44 (0) 208 239 4011.
If you break down on the road, you can call the AA direct on 0800 980 5792
Gold Account
If you need help with your Gold Account, call us on 0345 602 0211 or +44 (0) 131 333 3310 from outside the UK.
Lines are open 24 hours a day, 7 days a week.
Platinum Account
If you need help with your Platinum Account, call us on 0345 602 1222 or +44 (0) 131 335 3361 from outside the UK.
Lines are open 24 hours a day, 7 days a week.
If you’re abroad and need assistance, you can call Allianz Assistance 24-hour helpline on +44 (0) 208 239 4011.
If you break down on the road, you can call the AA direct on 0800 980 5794
Premier Account
If you need help with your Premier Account, call us on 0345 603 3399 or +44 (0) 131 335 0002 from outside the UK.
Lines are open 24 hours a day, 7 days a week.
In a domestic emergency, you can call the 24-hour Home Emergency helpline on 0800 015 0188.
Ultimate Reward Current Account
If you need help with your Ultimate Reward Current Account, call us on 0345 124 1401 or +44 (0) 149 528 1296 from outside the UK.
Lines are open 24 hours a day, 7 days a week.
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Getting started online
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Representative access
If you need to speak someone, our representative access team can help. Call us on 0345 300 0051.
Lines are open 8am to 8pm, 7 days a week.
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