How our services are looking

 

Mobile banking app

We’re working on our mobile banking app on the dates shown below.

Saturday 2 May 11pm to Sunday 3 May 8am.

During this time, won't be able to:

  • make credit card payments in our mobile banking app
  • make balance transfers
  • service your credit cards
  • view your credit card details, transactions, statements or balances
  • view your credit card balances via open banking
  • view PDFs in your digital inbox.

We’re sorry these services won't be available during this time.

Online banking

We’re working on online banking on the dates shown below.

Saturday 2 May 11pm to Sunday 3 May 8am.

During this time, won't be able to:

  • make credit card payments in our mobile banking app
  • make balance transfers
  • service your credit cards
  • view your credit card details, transactions, statements or balances
  • view your credit card balances via open banking
  • view PDFs in your digital inbox.

We’re sorry these services won't be available during this time.

Branch network

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cashpoints®

There's no work in the diary.

Debit cards

There's no work in the diary.

Credit cards

There's no work in the diary.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can.

Need support?

If you're registered for online banking, the quickest way to get in touch is by messaging us securely online.

Message us

Our virtual assistant can easily answer most questions. If it can’t help, we'll pass you onto someone who can.

How to message us

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Staying safe online

We use up-to-date security systems to help you keep your money safe when you bank online.
 

How we protect you

Do more with our app

Find out about all the great features of our highly rated app, and how it compares to online banking.

More about our app

How secure is our app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.
 

More about app security

Still need help?

Find out more about our products and services as well as how to get in touch with us in our help centre.

Help centre

Still need help?

Find out more about our products and services as well as how to get in touch with us in our help centre.

Help centre