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Request a payment with Link Pay
An easy way to get paid
- Request and receive money you’re owed from friends and family, via our mobile app.
- Select ‘Request a payment’ and you’ll find a shareable link and QR code.
- Friends and family can follow the instructions to pay you back.
- You can request up to £150 at one time and receive up to £500 per day.
How to do it
We'll take it step by step.
To share a payment link:
- Go to your home screen in the app and choose a current account. Next, tap on the 3-dot menu and select 'Request a payment'.
- Select ‘Share link’.
- Next, choose which account you want people to pay in to and add an amount if needed.
- Choose how you want to share the link. You can send the same link to more than one person.
- A message will be sent with instructions on how to send you a payment.
To access your QR code:
- Go to your home screen in the app, tap on the 3-dot menu of your chosen account and select 'Request a payment'.
- Select ‘Share QR code’.
- Show it to anyone who wants to pay you to scan, and it’ll take them straight to your payment request.
Getting started in our app
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If you're not registered for Internet Banking, you can call us. If you prefer to bank in person, there’s a range of services in your local area.
A look at the details
Your Link Pay details
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No, it will remain active for anyone to pay you at any time.
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Yes. You can share your link or QR code with several people at the same time, for example in a group message.
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Yes but only to send and receive GBP.
Sending and receiving money via Link Pay
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Link Pay is offered with all of our personal current accounts.
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Yes. If you create a reference when requesting your payment, it’ll show on your statement for you to check.
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You can't cancel a request once you’ve sent it – just message the person to tell them you no longer need payment.
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When it’s sent to you, the payment should arrive within 2 hours.
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Firstly check your link was received, and that your friend or family member has made the payment. Payments normally arrive within 2 hours. If the payment still hasn't been received, please ask them to check with their bank first.
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No, they can bank with another UK bank.
Safety and fraud
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Yes. Link Pay uses Open Banking which is a way you can safely share information with other banks. You can find out more about Open Banking here.
You should never open a message from someone you do not know. And if you have any doubts about the identity of someone contacting you, make sure you speak to them first using a number you trust.
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For Bank of Scotland current account holders, Link Pay is a payment service that we offer as part of your current account and so there are no additional terms and conditions.
For Payers initiating a payment using LinkPay i.e. clicking on a link or QR code they have been sent, these are the terms and conditions that they will be presented with (Link Pay Payer Terms PDF, 58KB)
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