How to pay money in and make payments
As well as your debit card, discover other ways to pay money in and make payments with your accounts.
There are different ways money can go in and out of your accounts .
A Bank Transfer is when money goes from one person’s account to another’s. Someone could pay you like this by sending money from their bank account to yours, using the account number and sort code found via our Mobile Banking app and Internet Banking.
A Direct Debit is when you give a company permission to take money out of your account on a set date, or nearest working day. You could use a Direct Debit to pay for something you want to pay regularly - like a monthly subscription for the gym.
A Standing Order is a payment that is always the same amount of money, going out of your account on a day and frequency you choose. For example, you could use it to make a payment to your Smart Start Savings Account on the 1st of every month. You can set an end date on your Standing Orders, or it can be ongoing until you cancel it. You can see these payments using our Mobile Banking app and Internet Banking.
Also, if someone gives you a cheque, you can pay it into your Smart Start Spending Account by using our app and following the steps provided, including taking a picture of the cheque.
Another way to pay is using Google Pay® if you’re at least 16 years old, or Apple Pay® if you’re aged 13 or over. This is a quick and easy way to pay with your phone, as long as your phone supports it.
Once you’ve set up Apple Pay or Google Pay, you’ll be able to use your phone just like your debit card when you see the Contactless symbol in-store – just tap and pay.
To help you manage your money, we’ve set up payment and spending limits. You can see these limits in your Smart Start Welcome Pack.
And if you’re nearly at your balance limit, and have smart alerts set up on our app, we’ll send you a notification.
Don't forget, you can keep track of your balance anytime by logging onto our Mobile Banking app, tablet or Internet Banking using a computer.
So, now you know about payments, don’t forget to watch our other videos that help you with your Spending and Savings Accounts. You’ll find them on the Smart Start web page.
Similar to this, you could use ‘Pay a contact’. Instead of using an account number and sort code to pay someone, you can pay them through their mobile number instead, using our app.
A Direct Debit is when you give a company permission to take money out of your account on a set date, or nearest working day. You could use a Direct Debit to pay for something you want to pay regularly - like a monthly subscription for the gym.
A Standing Order is a payment that is always the same amount of money, going out of your account on a day and frequency you choose. For example, you could use it to make a payment to your Smart Start Savings Account on the 1st of every month. You can set an end date on your Standing Orders, or it can be ongoing until you cancel it. You can see these payments using our Mobile Banking app and Internet Banking.
Also, if someone gives you a cheque, you can pay it into your Smart Start Spending Account by using our app and following the steps provided, including taking a picture of the cheque.
Another way to pay is using Google Pay® if you’re at least 16 years old, or Apple Pay® if you’re aged 13 or over. This is a quick and easy way to pay with your phone, as long as your phone supports it.
Once you’ve set up Apple Pay or Google Pay, you’ll be able to use your phone just like your debit card when you see the Contactless symbol in-store – just tap and pay.
To help you manage your money, we’ve set up payment and spending limits. You can see these limits in your Smart Start Welcome Pack.
And if you’re nearly at your balance limit, and have smart alerts set up on our app, we’ll send you a notification.
Don't forget, you can keep track of your balance anytime by logging onto our Mobile Banking app, tablet or Internet Banking using a computer.
So, now you know about payments, don’t forget to watch our other videos that help you with your Spending and Savings Accounts. You’ll find them on the Smart Start web page.
