Before you write to us, you’ll need to complete and print the required form first. Log in or register for Internet Banking.
From the menu at the top of the page, select Your profile, Change your contact details, and then Change name.
Once you have your completed documents, please write to us at:Â
Bank of Scotland, PO Box 23581, Edinburgh, EH1 1WH.
As we need original or certified copies of your documents, we recommend sending everything recorded delivery. Once we’ve processed your name change, we’ll return any original documents to you. If you need any certified documents returning you must request this.