Viewing your Bank of Scotland Share Dealing account in Internet Banking

We’re making it easier to view and access your Share Dealing account

What’s changed?

If you hold a share dealing account with us and are also registered for , you’ll now see a summary of your share dealing balance alongside your other accounts when you log in on mobile or app.

Why use Online Banking or the app?

Feel safe - Protect yourself and your money from fraud. Stay safe from scams.
Easy to use - It's simple to register and support is always available.
Save time – Use your account anytime and anywhere with our Mobile Banking services.

How to get online and use the mobile app?

Open a share dealing account – If you haven’t already opened a share dealing account you’ll need to do this first. See our full range of accounts to get started
Register for Internet Banking – If you haven’t banked online with us before you’ll need to register. It only takes a few minutes if we already have your phone number.
Download the Mobile Banking app – Once you’ve registered for Internet Banking you’ll be able to log in on the app.

Common problems

Some of our customers may see more than one account summary.
Your account valuation may temporarily include unsettled debit card payments that have been used for trading.
You won’t be able to see your share dealing tile until you fund the account.

Commonly asked questions and answers

What will I be able to see using Internet Banking? expandable section
The total value of all your investments within the account

The total cash balance (which is available to invest)

Please note, The total value is not real-time and is updated once a day (at the end of the business day), to get a more accurate value simply click on your account.
Forgotten your Internet Banking log in details? expandable section

If you're an existing Internet Banking customer, you can reset your password online.

Reset my Internet Banking password
How do I keep the mobile banking app up to date? expandable section

You can set the mobile app to automatic updates to ensure you are using the latest version. To do this open settings and select app store and select automatic app updates.
Why can’t I access the account using my Power of Attorney? expandable section

Although you can see the new Share Dealing account in Internet Banking, you will not be able to access this due to restrictions on the account. If you wish to trade or check any account details you should call customer services on 0345 606 11 88. Calls will be monitored and recorded. Call costs may vary depending on your service provider.
Why can’t I see my Share Dealing account in Internet Banking? expandable section

This can occur if your full name including titles and any middle names in Internet Banking doesn’t match your full name in Stockbroking. If this is the case you will need to go to the branch to amend your name. Once this is done you can go to Internet Banking help for your records to be merged.

If you need help with Internet Banking, our Internet Banking Help section aims to answer your questions. Please call us if you have an account specific enquiry.

Bank of Scotland Share Dealing Service is operated by Halifax Share Dealing Limited. Registered in England and Wales No. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire HX1 2RG. Authorised and regulated by the Financial Conduct Authority under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.