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Apple Pay
- Pay in shops with your mobile devices instead of cash or card.
- Make paying online even easier.
- And you still get your Everyday Offers rewards on payments.
To protect you from fraud, we may restrict the payments you can make using Apple Pay.
How to do it
We'll take it step by step.
(1 min 34 secs)
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The simplest way to add your card to Apple Pay is using the mobile app.
- Log in to the app and select 'Cards' on the bottom right. Then select 'Apple Pay’.
- Select the debit or credit card to be added and select 'Add to Apple Wallet’. Then select the device you’d like to add your card to.
- Confirm your card details and accept the terms and conditions.
- Your card is now added to Apple Pay and you can select this card as your default card.
To see how to do this, watch our video ( 1 min 34 secs).
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- Open the Apple Wallet app on your iPhone then select the + sign in the top-right corner. Or select 'Wallet & Apple Pay' from either the Apple Watch app, iPad settings or Mac System preferences followed by 'Add Card'.
- Select 'debit or credit card'.
- To add your card details, tap or hold your card close to your iPhone, or using your camera scan the card or type the details manually.
- Then follow the step-by-step guide.
- You may need to verify your card. Select one of the options on screen and follow the instructions.
- Your card is now added to Apple Pay and you can select this card as your default card.
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If you’ve been unable to add your card to Apple Pay using the Apple Pay wallet, follow this step-by-step guide.
- Go in to the Apple Pay wallet app and remove the card if shown as pending.
- Log in to the mobile banking app and select ‘Cards’ at the bottom right.
- Select the card you want to add to Apple Pay, select Apple Pay and ‘Add to Apple Wallet’ then follow the onscreen instructions.
Your card is now added to Apple Pay and you can select this card as your default card.
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Follow the steps below to remove your card from your Apple wallet.
- Go to the wallet app on your device.
- Select the card you want to remove, then the ‘More’ button.
- Select ‘Card Details’, then ‘Remove Card’.
If you remove a card, you can add it again later.
A look at the details
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If you’re asked to verify your card, you can do so using the mobile banking app, with a one-time passcode (OTP), or by calling us.
You’ll need to make sure your mobile number is up to date.
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To protect you from fraud, we might occasionally limit the value or number of payments you can make using Apple Pay and ask you to use your card instead.
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Visit the Apple website to check which devices are compatible with Apple Pay and where you can use them to make payments and purchases.
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You can have multiple cards in your Apple wallet. The number of cards will vary depending on the type of Apple device you have. If you want the same card on 2 different devices, you will need to load the card on each device separately. The easiest way to add another card is by using the mobile banking app.
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Each Apple Pay enabled device can load up to eight cards. As devices do not share cards, if you want the same card on two different devices, you will need to load the card on each device separately.
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The easiest way to see your Bank of Scotland debit or credit card transactions is using the mobile banking app or on your statements. But you can also see your most recent Apple Pay transactions on your Apple Pay device.
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All retailers who accept contactless payments will accept Apple Pay whether they’re in the UK or overseas. Different transaction limits may apply depending on which country you’re in.
If you use Apple Pay to pay with a card overseas, standard overseas charges will apply according to your card terms and conditions. Based on your mobile plan and mobile network’s offering, additional message data charges and foreign transaction fees may also apply.
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Report your card as lost or stolen.
If your card is lost or stolen, you need to report it straight away.
Once your replacement card details are ready, they will be automatically loaded to your device. No need to wait for your card to arrive.
Find out more on what to do if you’ve lost your Apple device on the Apple website.
If you replace or update your device, you’ll be asked to verify your cards. You can do using the mobile banking app, with a one-time passcode (OTP), or by calling us.
Be sure to remove your cards from Apple Pay before you dispose of your device.
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If you replace or update your device, you’ll need to add your card(s) again to the Wallet app using the same Apple Pay set up process as you did before.
Be sure to remove your card(s) from Apple Pay before you dispose of your device.
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Once your replacement card is ready the details will be automatically loaded to your device.
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