300 years and counting

Our relationship-led approach

Whether you’re looking to become a Private Banking customer or simply make use of one of our specialist services, our approach follows the same philosophy:
 

Understand

Understand

We listen to your needs and challenges first, we then explain how we can help and what our products and services can do for you. We will also clarify any fees and charges that may apply.

Solve

Solve

When we fully understand your situation and priorities, we then apply our expertise to try and address your financial needs.

Support

Support

Your dedicated contact will keep you informed every step of the way and make sure you are happy with the service and outcome.

Why choose us?

Our experts explain the value of relationship-led banking.

 

Hamish Allison

Hamish Allison

Private Banking Lending Manager

“At Bank of Scotland Private Banking, we offer our customers a tailored Specialist Lending Service, individually shaping loans to suit their unique requirements, with a flexible approach that enables us to offer solutions that take into account their overall wealth position.”

Robert Schiavone

Robert Schiavone

Private Banking Manager

“Having regular interactions with a customer is extremely enjoyable and knowing that I have made a difference to them and their circumstances is the most rewarding part of the role.”

Jess Chambers

Jess Chambers

Relationship Associate

“I’m here to take ownership of whatever the customer needs and make things happen. Having a network of Private Banking experts at my fingertips enables me to do just that. Ultimately it comes down to aiming to provide the customer with a consistently high-quality experience.”

Stephanie Laboz

Stephanie Laboz

Product Manager

“We want nothing but the best for our customers, so we only choose to partner with experts in their field. This collaborative approach enables us to keep pace with the needs of customers and ensures they get the expertise they need, exactly when they need it – all through a single point of contact.”

Stephen McIntyre

Stephen McIntyre

Bereavement Manager

“Our estate administration service removes the burden of dealing with a deceased person’s affairs. Everything we do is carried out with compassion, sensitivity and respect, and we always act in the best interest of beneficiaries.”

Valerie Kitchen

Valerie Kitchen

Schroders Personal Wealth Adviser

“It’s called a personal financial plan because it’s unique to you. It’s formulated around your life, your circumstances, your finances, your ambitions and your loved ones.”

Clarity up front

You only pay fees and charges for the products and services you choose.
All costs associated with any product, service or advice, together with any terms and conditions, will be fully explained to you before you proceed.

Eligibility for our services

  • Bank of Scotland Private Banking offers two levels of service:

    Our Private Banking service is available to customers with £250,000 or more in savings and/or investments or a mortgage of £750,000 or more with Bank of Scotland, excluding personal pensions or property.

    And if you have £2 million or more in savings and/or investments or an annual income of £500,000 or more, you will be eligible for our Private Client service.
     

  • This service is available to anyone with a sole income of at least £100,000 or £250,000 or more in savings / investments. Fees and charges will apply.

  • The service is available where Bank of Scotland or Lloyds Bank are appointed as an Executor under the terms of a Will, where an existing Executor does not feel able to act or where there is no Will in place (the latter is not available if the deceased was domiciled in Scotland).

    You do not have to be an existing customer to use this service, but the gross value of the Estate must be over £80,000. This may include cash, valuables, investments and property.

  • This service is through Lloyds Bank. Eligibility is subject to a minimum investment of £100,000. Fees and charges apply.

  • This service is through our partnership with Schroders Personal Wealth. To benefit you will need to have at least £100,000 in sole annual income and/or £100,000 in sole or joint savings, investments and/or personal pensions. Fees/Charges will apply if you take out a financial plan, product or service.

Contact us for a personal introduction

  • Existing Customer?

    If you are an existing Private Banking customer, please contact us on 0345 711 1111. Lines open 8am – 8pm, seven days a week.
    Not all Telephone Banking services are available 24 hours a day, seven days a week.


    Service eligibility

    Our Specialist Lending service is available to anyone with a sole income of at least £100,000 or £250,000 or more in savings and/or investments. Fees and charges will apply.

     

    Call us

    Call us

    To find out more, please call us on:

    0345 366 2727 (Lines open 8am – 8pm, seven days a week).
    Not all Telephone Banking services are available 24 hours a day, seven days a week.

    Calls may be monitored and recorded. Calls cost may vary depending on your service provider.

    Request a call back

    Request a call back

    Request a convenient time for us to call you:

    Request a call back
  • Talk to a specialist Trust Manager

    Request a convenient time for us to call you:

    REQUEST A CALL BACK


    Service eligibility

    Eligibility for our Professional Trustee Services is subject to a minimum investment of £100,000. Fees and charges apply. 

  • Service eligibility

    Our Estate Administration Service is available where we are appointed as an Executor under the terms of a will, where an existing Executor does not feel able to act or where there is no Will in place (the latter is not available if the deceased was domiciled in Scotland).

    You do not have to be an existing customer to use our service. The gross value of the Estate must be over £80,000. This may include cash, valuables, investments or property.
     

    Call us

    Call us

    To find out more, talk to one of our specialist Bereavement Advisers on:

    0800 056 0171

    Lines are open Monday to Friday, 9am – 5pm. Calls may be monitored or recorded. Call costs may vary depending on your service provider.

Existing Customer?

If you are an existing Private Banking customer, please contact us on 0345 711 1111. Lines open 8am – 8pm, seven days a week.
Not all Telephone Banking services are available 24 hours a day, seven days a week.


Service eligibility

Our Private Banking service is available to customers with £250,000 or more in savings and/or investments or a mortgage of £750,000 or more with Bank of Scotland, excluding personal pensions or property.

And if you have £2 million or more in savings and/or investments or an annual income of £500,000 or more, you will be eligible for our Private Client service.
 

Call us

Call us

To find out more, please call us on:

0345 366 2727 (Lines open 8am – 8pm, seven days a week).
Not all Telephone Banking services are available 24 hours a day, seven days a week.

Calls may be monitored and recorded. Calls cost may vary depending on your service provider.

Request a call back

Request a call back

Request a convenient time for us to call you:

Request a call back

Bank of Scotland plc and Lloyds Bank plc are both part of Lloyds Banking Group. More information on Lloyds Banking Group can be found at www.lloydsbankinggroup.com

Bank of Scotland plc
Registered Office: The Mound, Edinburgh EH1 1YZ. Registered in Scotland No. SC327000. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 169628.

Lloyds Bank plc 
Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278.