Additional information for existing Bank of Scotland Home Insurance customers.

Adding additional cover or to discuss your home insurance renewal

We offer a great range of additional cover that can be added to your policy to help give you increased peace of mind (additional premiums apply). We also want to make sure that you are receiving the best deal with comprehensive cover on your home insurance. If you would like to discuss the cover you have or your renewal quote please give us a call.

Remember to have your policy number to hand as this will decide which number you call.

Policies starting with the prefix HDA – 0845 604 6290

All other policies – 0845 602 6827

Calls will be recorded and may be monitored for training and/or quality purposes.  Lines are open Monday to Friday 8am - 6pm and Saturday 9am - 1pm.

Need to make a claim or check an existing claim's progress?
All our claims call centres are based in the UK. As we offer a range of products, visit our claims section to find out which number to call.

If you have a Halifax Home Insurance policy please visit the existing customers page on the Halifax website.