Privacy

Protecting your personal information as carefully as we protect your money.

Privacy notice

The privacy notice sets out how we protect your privacy as needed by law. It explains in detail:

  • What personal information we have and how we get it 
  • How we can and can't use your data
  • Who we can share your data with

    Privacy notice

Cookie policy

We may use cookies and similar tracking technologies on our websites and apps, and in emails we send you.

To find out more about how we use cookies and email tracking, please see our cookie policy.



Cookie policy

Social media privacy policy & terms of use

This privacy policy explains what information may be collected and how it will be used when you access any of our social media channels.


Privacy policy and terms of use

What personal information do we have about you?

You have the right to know what information Bank of Scotland holds about you. There are several ways to get a copy of this, depending on what you need.

Request personal information

Still need help?

Find out more about our products and services as well as how to get in touch with us in our help centre.

Help centre

Still need help?

Find out more about our products and services as well as how to get in touch with us in our help centre.

Help centre