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If you have Internet Banking or use our Mobile Banking app we have support available to you.

Get help with your loan, credit card or overdraft payments

If you’re struggling with your loan, credit card or overdraft payments you can use your Mobile Banking app or Internet Banking to get help.

Get support now

Worried about paying your mortgage?

Whether you’re concerned about making future payments, or you’ve already missed one, find out what support we can offer you.

Support for your Bank of Scotland mortgage

Support for your Halifax mortgage

Visit us in branch or speak to us over the phone

It is important to deal with your money worries as soon as you can. If you are struggling with your payments and don’t bank online or would like to know your options, there are other ways that we can help you.

Find out how we can help

Get free independent help and advice

Get free help, support and guidance on your finances from free independent organisations or your government.

Get free help and advice

If you have money worries we have support available to you.

Visit us in branch or speak to us over the phone

It is important to deal with your money worries as soon as you can. If you are struggling with your payments and don’t bank online or would like to know your options, there are other ways that we can help you.

Find out how we can help

Get free independent help and advice

Get free help, support and guidance on your finances from free independent organisations or your government.

Get free help and advice

Worried about paying your mortgage?

Whether you’re concerned about making future payments, or you’ve already missed one, find out what support we can offer you.

Support for your Bank of Scotland mortgage

Support for your Halifax mortgage

Whether you're new to saving or looking for easier ways to save, we can help.

Tips to help you save

Helping you to reach your financial goals with tips and tools to help build better saving habits.

Top tips to help you save

Plan using our savings calculator

Our savings calculators are a great way to help you plan your savings.

Savings calculator

Get help with your financial future

Use our tools and services to help you plan ahead with confidence. 

Plan your financial future

If you’re looking to budget or manage your bills we are by your side.

Review your spending with our budget calculator

Keeping track of your income and spending can be difficult to manage. Our free budget tool could help you.

Use our budget calculator

Tips for managing your bills

See how you can keep in control of your money with our top tips.

Tips for managing your bills

Get budgeting advice

Learning to budget can help you stay in control and be smarter with your money.

Tips to help you budget

Check your credit score

Check your credit score for free, with no impact to your credit score.

Check credit score

Compulsive spending

If you’re making unplanned purchases or if you’re worried about your spending habits, we have tools and tips to help you to take control of compulsive spending.

How to stop spending money

Benefits calculator

This free benefits calculator can help you find out what benefits you could be entitled to, including housing, heating and other living costs.

You could claim benefits if you’re out of work, on a low income or are a carer.

Turn2us benefits calculator

If you’re looking to budget or manage your bills we are by your side.

Review your spending with our budget calculator

Keeping track of your income and spending can be difficult to manage. Our free budget tool could help you.

Use our budget calculator

Tips for managing your bills

See how you can keep in control of your money with our top tips.

Tips for managing your bills

Get budgeting advice

Learning to budget can help you stay in control and be smarter with your money.

Tips to help you budget

Check your credit score

Check your credit score for free, with no impact to your credit score.

Check credit score

Compulsive spending

If you’re making unplanned purchases or if you’re worried about your spending habits, we have tools and tips to help you to take control of compulsive spending.

How to stop spending money

Benefits calculator

This free benefits calculator can help you find out what benefits you could be entitled to, including housing, heating and other living costs.

You could claim benefits if you’re out of work, on a low income or are a carer.

Turn2us benefits calculator

We have tools available to support you manage your account online or through our Mobile Banking app.

Track your spending with spending insights

Breaking down your spending into categories can help you see where your money goes each month, and help you keep track of your money by seeing where you might be able to make savings.

View spending insights

Manage your payments

Learn more about how to send and receive money quickly and securely using Internet Banking or in the Mobile Banking app.

How to make payments

Manage your upcoming payments

Helping you keep your money on track, view and manage your monthly payments, and see how much you'll have left in your account until your next payday with Internet Banking.

View upcoming payments

Manage your subscriptions online

Manage all your subscriptions in one place. View, cancel or block regular subscription payments in our Mobile Banking app.

Manage subscriptions

Get updates with our Mobile app notifications

Manage your app notifications and stay up to date with your accounts and spending. Adjust your preferences in the app to select which notifications you'd like to get.

Mobile app notifications

There’s support available if your circumstances have recently changed.

Government benefits and grants

If you’re out of work, cannot work or on a low income you could be eligible.

Government support

Support and financial wellbeing

We’re by your side for life events, money management and extra support.

Support and wellbeing

We have support available to you.

Visit us in branch or speak to us over the phone

It is important to deal with your money worries as soon as you can. If you are struggling with your payments and don’t bank online or would like to know your options, there are other ways that we can help you.

Find out how we can help

Get free independent help and advice

If you’re worried about your money and the rising cost of living, you’re not alone. You can get free help and support from other organisations and your government.

Get free help and advice